Home Design Software by SoftPlan

The new key or code you receive will be temporarily activated for 30 days. SoftPlan will be sending you a permanent activation code as soon as we receive your old SoftPlan key(s) in our office. At the conclusion of the 30 day activation period your new key or code will not allow you to operate SoftPlan without entering a permanent activation code.

For United States Residents please return key(s) to:		For Canadian Residents please return key(s) to:
SoftPlan Systems, Inc. Attn: Key Returns 8118 Isabella Lane Brentwood, TN 37027		SoftPlan Systems, Inc. Attn: Key Returns 168 Lexington Court, Unit A Waterloo, ON N2J 4R4

Important! It is your responsibility to return the old SoftPlan key(s) within the 30 day activation period. SoftPlan will not be responsible for all keys not received at a SoftPlan office. To ensure proper delivery, please send your old key(s) and completed form in a box or padded envelope. No LETTER envelopes please, as many keys are lost when sent in this type of envelope. It is recommended that keys be returned with both a tracking number and insurance. There will be a replacement charge of $895 for all keys not returned.

Note: If you are exchanging a Version 11 key, the key being returned must be received at the US or Canadian SoftPlan offices before the replacement key can be sent. Also, replacement keys can only be shipped to the registered address.

Enter the key number of the key you are returning/exchanging