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What if I receive the error message, "Error 100: The SoftPlan Key device driver has not been installed on this system?"
 

Version(s): 12, 13
This would indicate that the Sentinel driver needed to run SoftPlan is not loaded. You can load this manually from your SoftPlan Installation CD.

Windows 95/98/ME: Browse the CD and select the System folder > Win_9x folder > sentw9x.exe. On the screen select the Functions pull-down menu. Select Install Sentinel Driver. Click OK to accept the path from your CD. Message should now say “Driver Installed!”

Windows 2000/NT/XP: Browse the CD and select the System folder > Win_nt folder > setupx86.exe. On the screen select the Functions pull-down menu. Select Install Sentinel Driver. Click OK to accept the path from your CD. Message should now say “Driver Installed!” 

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