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SoftPlan Frequently Asked Questions: Technical Support

  1. When I attempt to add paint to a site plan why do I get a message that the area to paint is too large even when the enclosure is properly closed?
  2. Will SoftPlan benefit from a multiple core processor?
  3. How can I bring a SoftPlan drawing into Microsoft Word?
  4. How do I e-mail a drawing to a client if he does not have SoftPlan?
  5. How do I send a file through e-mail?
  6. I can't use my mouse to scroll through popup menus.
  7. How should I import drawing files from previous versions of SoftPlan?
  8. Is SoftPlan compatible with 64-bit systems?
  9. I installed SoftPlan and the mouse scroll wheel does not work for panning and zooming on the SoftPlan screen.
  10. Can I use Microsoft® Remote Desktop to access SoftPlan from another computer?
  11. What should I use layers for?
  12. Why do I no longer see any eighths fractional characters on screen since installing the 13.4.0 patch file?
  13. I have Windows 98 and since updating to version 13.4.0 I can no longer see notes on my drawings.
  14. Will SoftPlan run on the Windows XP Operating System with Service Pack 3 installed?

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