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SoftPlan Frequently Asked Questions: Security Keys

  1. What do I do when I get the message "Your activation period for SoftPlan is about to expire. If you do not arrange for additional activation time the program will expire in X days"?
  2. Can I have multiple keys on the same parallel port?
  3. I copied SoftPlan from one system to another
  4. Can I eliminate the need to have the Version 10 key installed in order to open Version 10 and earlier drawings in the newer Version?
  5. I have a parallel port key for SoftPlan and my computer does not have a parallel port. Is there something that can be done to make this key work?
  6. When I try to open Version 10 or earlier drawings in my current version I get a message that says “Version 10.2 (or earlier) SoftPlan key driver has not been installed.” What do I do?
  7. When I try to open Version 10 or earlier drawings in my current version I get a message that says “Version 10.2 (or earlier) SoftPlan key has not been installed.” What do I do?
  8. I'm running SoftPlan over a network from a centralized server. Where do I attach the SoftPlan keys?
  9. What if I receive the error message "Error 100: The SoftPlan Key device driver has not been installed on this system?"
  10. Can I exchange my beige parallel port key for a USB key? I am a Version 13 user.
  11. I have an "old style parallel port key" that seems to be required when old drawings are opened. Is there any way that I can avoid having to plug in the old key?
  12. I have physically broken my key what do I need to do?
  13. I am getting the following error when I start SoftPlan: Error 711: "The system clock on your computer has been incorrectly modified. To correct this problem

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