SoftPlan 2014 Features
SoftPlan 2014 Upgrade FAQs
Previous SoftPlan Upgrades
Interactive Training DVDs
Live Online Training
One-on-One Online Instruction
Change of Address
Key Exchange | Replace
Master Key Manager
SoftPlan Patch Instructions
Add SoftPlan to your address book
SoftPlan Frequently Asked Questions: Install & Update
My computer does not have a DVD drive. How do I install?
I lost my installation DVD. How do I get another one?
Can I bring only my system settings from an earlier version of SoftPlan into my current SoftPlan install?
I've purchased a new computer. Prior to installing the new SoftPlan Version
During installation I'm prompted with "this disk contains data formatted in the MS Joliet system." What should I do?
How do I check for updates?
How do I uninstall SoftPlan?
How do I update my old Version to my new upgrade?
How do the Automatic Updates work?
Can I install my new SoftPlan Version on my computer and still use the old SoftPlan Version?
I installed Version 13 and when I open the program I get Error 100: The SoftPlan Key Device Driver has not been installed on this system. It must be installed before SoftPlan can be run.
When I installed Version 13 it did not prompt me to enter my authorization code.
How do I transfer my System information from Version 11/12 to Version 13?
Under which operating systems will SoftPlan run?
I installed SoftPlan and updated with the patches to the most recent release but I forgot to install SoftTalk. I then installed SoftTalk
When installing SoftPlan on Windows 2000 with Service Pack 4 the auto run fails to start and an error message occurs
After I upgraded my SoftTalk does not work.
I am not able to install the second installation disk. I get a message: "The 3D Symbols and Textures DVD was not found at the specified location. Please choose a different location."
I get messages that appear when I start SoftPlan that 'The Current texture location does not contain any texture folders' or ‘The current symbol location does not contain any symbol folders'. How do I
When I try to open SoftPlan Version 14 I get a message that "The application failed to start because the application configuration file is incorrect." How do I fix this?
How do I install DirectX if I did not install it during the SoftPlan installation?
After applying the 14.4.3 update patch SoftPlan fails to open and displays a message similar to one of the following: “This application has failed to start because the application configuration is inc
I reinstalled SoftPlan and now when I attempt to open my drawings I receive the message "This drawing was created with a newer version of SoftPlan. It can not be read by this version."
Copyright © 2014 SoftPlan Systems Inc. All Rights Reserved. sales: 1-800-248-0164